Home FAQs

✨ General FAQs

What is the iLuma 4 Pro?

The iLuma 4 Pro is a smart, wireless motion sensor LED light designed for modern homes. It activates automatically using AI-powered motion detection and provides adjustable lighting wherever you need it—without any wiring or switches.

Where can I use the iLuma 4 Pro?

You can use it anywhere! It's perfect for closets, kitchens, bathrooms, staircases, hallways, cabinets, or any dark spot where you want light to appear automatically.

Do I need any tools to install it?

No tools needed! The iLuma 4 Pro comes with magnetic strips for easy, tool-free installation in seconds. Just peel, stick, and you’re good to glow.

Is it safe and eco-friendly?

Yes! The LED technology reduces power consumption and lasts longer than traditional bulbs. It’s energy-efficient and safe for daily home use, helping you reduce electricity bills.

Do you offer a warranty?

Yes! We offer a 10-year warranty (small fee may apply). If you’re not fully satisfied, we’ll do whatever it takes to make things right.

💡 Product FAQs

What color options does the iLuma 4 Pro offer?

It comes in sleek Silver and Black, with adjustable lighting temperatures: Warm White (3000K), Neutral (4500K), and Cool White (6000K).

How many size options are available?

There are four lengths: 20cm (7.9"), 30cm (11.8"), 40cm (15.7"), and 50cm (19.7"),
Width: 4cm (2.4")
Thickness: 0.9 cm​(0.35")
So you can choose what fits your space best.

Can I control it with my phone or app?

No app is needed. The iLuma 4 Pro is designed to be smart and simple—it works entirely via motion sensor or a manual on/off switch.

Can the lamp be used in continuous lighting mode?

Absolutely! Just press the button on the side to activate continuous lighting mode—perfect when you want constant light.

Is the brightness of the lamp adjustable?

Yes, brightness is easily adjustable. Press and hold the side button to customize the light intensity.

What is the lighting power output?

Depending on the size, the output ranges from 150 to 320 lumens, delivering clear, powerful light for any setting.

What modes are available?

There are 3 smart modes:
Always-On Mode
All-Day Detection Mode (motion detected day or night)
Night Detection Mode (motion detected only in darkness)

What’s included in the package?

You’ll receive:
1x iLuma 4 Pro LED Light
1x USB-C Charging Cable
2x Magnetic Strips
1x User Guide

🔋 Battery-Related FAQs

How many batteries are needed?

None! The lamp comes with an internal rechargeable battery—convenient and eco-friendly.

Is the battery rechargeable?

Yes! It features a built-in USB-C rechargeable battery, meaning no cords or constant battery replacements.

How do you recharge the lamp once it's mounted?

Just detach it from its magnetic base and plug it in using the included USB-C cable. It’s quick, easy, and wireless.

How long does a full charge last?

Depending on usage and brightness mode, a full charge can last 6 to 8 weeks, on occasional activation, or up to 8 hours of continuous light.

How do I recharge the iLuma 4 Pro?

Just plug the included USB-C cable into any standard USB power source—like a phone charger, power bank, or laptop.

Can I use the light while it's charging?

Yes, you can! The iLuma 4 Pro can operate while charging, though for optimal battery health, we recommend charging it fully before use.

🚚 Shipping FAQs

What are the expected delivery times?

We ship all orders within 24 hours on working days.

Under normal circumstances, deliveries take between 8–12 business days. Please note that orders placed on weekends are typically packed and shipped on the next business day.

If delays occur due to circumstances beyond our control, we recommend waiting up to 15 business days and contact our customer service.

Do you ship internationally?

Yes! We ship worldwide, including the UK, EU, USA, Canada, and Australia.

Shipping times and prices may vary by country and will be shown at checkout.

Why Haven’t I Received My Order Confirmation?

If you haven’t received your order confirmation in your inbox, please check your spam folder.

If you don’t find the message there, don’t worry—it can take up to 3 business days for order confirmations to reach your inbox. If you still haven’t received anything after this period, please contact our customer service for further assistance.

Can I track my order?

Yes — every order comes with a tracking number.
Once your package is shipped, you’ll get an email with a tracking link to follow your delivery in real time.

Where do you ship from?

We ship from our fulfillment centers in Europe, and the United States, depending on your location and product availability.

This allows us to offer faster delivery and reliable tracking no matter where you are.

Can I Use Discount Codes After Completing My Purchase?

Discount codes must be applied before completing your purchase. If you have a personel discount codes please contact us.

We do not accept discount codes after the purchase has been finalized.

What if my order is delayed or lost?

If your order is delayed beyond the estimated time, or tracking isn’t updating, contact us immediately.

We’ll investigate and either resolve the delay or reship your order at no extra cost.

Haven’t Found Your Answer?

Our customer service team is happy to assist you. Please don’t hesitate to reach out!

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iLuma 4 Pro | Wireless Motion Sensor LED Light

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Colors: Black
£26.95 GBP
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